Jabber CSF device status

[jfiguera@oas.org]

Hi

In our CM we have CSF devices with status:

 Registered              (User1 4445      XXXXX-DP        SIP          Registered with 10.10.200.11      10.10.100.128)

Unregistered           (User2 5458     XXXXX-DP        SIP          Unregistered     10.10.24.77)

None                        (User3 4915        XXXXX-DP        SIP          None     None)

In all three cases the devices works fine

Why some devices are registered or unregistered or none?

Is it something that should be paid attention?

Thanks

Jorge

[Vaijanath Sonvane · Accepted solution]

Hi,

In your case, the IM & Presence functionality will work fine on all three devices but not the Softphone functionality. When Cisco Jabber acts as Softphone then it must be registered with CUCM to make or receive calls. Check with User 2 and User 3 whether they are able to use Cisco Jabber as Softphone.