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Jabber CUCM External Phone Service Down

HollTel.com
Beginner
Beginner

A client had a power outage over the weekend and all came up as it should. Internal phones and Internal Jabber work well. The issue that I'm having is that External Phone services are not connecting. External Messaging is connecting as well as Voicemail. 

I've reset the CTI Services

1 Accepted Solution

Accepted Solutions

Sean Vaidya
Participant
Participant

Simple fix-

Connections need to be resynced. Using mra?

Go into expressway core and edge and there should be a way to resync connections with cucm/cuc

Let me know if you can't find it. I'll log in and let you know where to look. 

View solution in original post

2 Replies 2

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

Versions???

is this MRA??

what troubleshooting have you done so far??

HTH

java

if this helps, please rate

Sean Vaidya
Participant
Participant

Simple fix-

Connections need to be resynced. Using mra?

Go into expressway core and edge and there should be a way to resync connections with cucm/cuc

Let me know if you can't find it. I'll log in and let you know where to look. 

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