Jabber MRA features

[Nkechi Latunji]

Screen share, screen capture and send a file are all available options when using Jabber on-premise. With Jabber MRA all these features are greyed out. Is this expected behavior, if not how do i get them enabled?

Thanks

[Jaime Valencia]

■ Peer-to-peer file transfer when using IM and Presence Service and Jabber is not supported over MRA. These features are supported over MRA:

— Managed File Transfer (MFT) with IM and Presence Service 10.5.2 and later and Jabber 10.6 and later clients.

— File transfer with WebEx Messenger Service and Cisco Jabber

https://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/vcs/config_guide/X8-10/Mobile-Remote-Access-via-VCS-Deployment-Guide-X8-10.pdf

Above also applies for screen capture as you're sending a file.

IM screen sharing is not supported, if you try screen sharing while on a call, it should work assuming BFCP is enabled.