Jabber UCM Call records and IM Storage

[dgauthier]

I have reviewed the 9.0 and 9.1 UCM CDR fields and I am under the assumption that UCM registered Jabber client would generate a CDR (at a minimum) after a call is completed?

Also...it there a way of pulling information regarding IM sessions, amount of peer-to-peer, multiparty messages, etc...from UCM?

Any insight would be appreciated...thx.

[Jaime Valencia]

No, CUCM just handles the softphone/deskphone control.

It has nothing to do with IM capabilities on Jabber clients.

You would need to configure the postgreSQL DB for IM&P to store IMs, and then try to get that info from that.

HTH

java

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[dgauthier]

Jaime, appreciate the response.