cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
3771
Views
5
Helpful
4
Replies

Login to cisco CME as Administrator failed check your call manager express

arpraveen_ar
Level 1
Level 1

Hi Experts

CME and CUE in one router. when i access the CUE from the IE , i put the CUE username and password and i get in. After that it asks me to enter CME username and password to run the wizard. whenever i put the password i get this crappy message "Login to cisco CME as Administrator failed. check your call manager express config" i have cheked my config many times. Please let me know if someone has faced this problem or any suggestion on this. today is the 2nd time i have faced this problem , last time I cud not solve it and end up wasting 6 hours...

please help

4 Replies 4

david-lima
Level 4
Level 4

Hi, check if you have these prameters:

#ip http server

#ip http path flash:

under telephony services

#web admin system name username password string

#dn-webedit

#time-webedit

Hope this help

David

Adrian Saavedra
Level 7
Level 7

Hi friend,

Here is the Prerequisites for Installing Cisco Unity Express Software. As David describes, may be the CME admin account is missing:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_1/installation/guide/prereq31.html#wpmkr1112912

Try this, and let us know.

Best regards,

- Adrián.

I had this issue with CCME v8.8.

In order to enable GUI on CME 8.8, please add the following IOS commands into the router:

Router>

Router>enable

Router#configure terminal

Enter configuration commands, one per line.  End with CNTL/Z.

Router(config)#

Router(config)#file privilege 0

Router(config)#

Router(config)#exit

#file privilege 0 did the trick for me - thanks for the assist.

C2921 w/ ISM v8.6.1

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: