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arpraveen_ar
Beginner

Login to cisco CME as Administrator failed check your call manager express

Hi Experts

CME and CUE in one router. when i access the CUE from the IE , i put the CUE username and password and i get in. After that it asks me to enter CME username and password to run the wizard. whenever i put the password i get this crappy message "Login to cisco CME as Administrator failed. check your call manager express config" i have cheked my config many times. Please let me know if someone has faced this problem or any suggestion on this. today is the 2nd time i have faced this problem , last time I cud not solve it and end up wasting 6 hours...

please help

4 REPLIES 4
david-lima
Enthusiast

Hi, check if you have these prameters:

#ip http server

#ip http path flash:

under telephony services

#web admin system name username password string

#dn-webedit

#time-webedit

Hope this help

David

Adrian Saavedra
Rising star

Hi friend,

Here is the Prerequisites for Installing Cisco Unity Express Software. As David describes, may be the CME admin account is missing:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_1/installation/guide/prereq31.html#wpmkr1112912

Try this, and let us know.

Best regards,

- Adrián.

I had this issue with CCME v8.8.

In order to enable GUI on CME 8.8, please add the following IOS commands into the router:

Router>

Router>enable

Router#configure terminal

Enter configuration commands, one per line.  End with CNTL/Z.

Router(config)#

Router(config)#file privilege 0

Router(config)#

Router(config)#exit

#file privilege 0 did the trick for me - thanks for the assist.

C2921 w/ ISM v8.6.1

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