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mediasense with Expressway B2B call

Ahmad Kefaya
Level 1
Level 1

"Dear All,

we have this scenario MX200 that register to CUCM 11.0-->B2B call through expressway.

we need to recode all video call from/to B2b, can we use mediasense ?

depend on what I read for mediasense :

-CUCM deployment can just record audio

-CUBE ISR G2 can record audio/video

3 Replies 3

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Your reading is correct: the call would need to route through a CUBE in order to capture the H.264 primary video. Note that MediaSense/CUBE cannot record content sharing such as SIP BFCP. If you need that for regulatory reasons you'll need to look at other solutions. If you opt for CUBE and MediaSense, you would need to modify the call routing to be:
MX200 -> CUCM -> CUBE -> Expressway-C -> Expressway-E -> Internet
                   \-> MediaSense

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/115/Design_Guide/CUMS_BK_MC36D963_00_mediasense-srnd_115/CUMS_BK_MC36D963_00_mediasense-srnd_105_SU1_chapter_01010.html

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab11/collab11/recordng.html

https://www.ciscolive.com/online/connect/sessionDetail.ww?SESSION_ID=90981

thank you for your replay.

it's doable to send call from CUCM-->Cube-->expressway ??

it's B2B call and there is no communication between Cube and expressway.

OR can we send call from cucm-->cube-->cucm-->expressway ?? just to invoke the cube in the call.

Regards,

Ahmad Kefaya

it's doable to send call from CUCM-->Cube-->expressway ??

It should be possible but you will likely need to re-create the normalizations that the vcs-interop Lua script on CUCM provides on the SIP dial-peer facing Expressway; and/or, use URI-based dialing on CUBE. It would still be a Neighbor zone on Expressway, a SIP trunk on CUCM, and dial-peers on CUBE. It's just likely to require tweaking to get the headers to line up properly.

OR can we send call from cucm-->cube-->cucm-->expressway ??

Yes, this is also an option. The CSS assigned to the MX200 would need to route calls out a SIP Trunk toward CUBE. The configuration on CUBE would then need hairpin the call back to CUCM with the Incoming CSS of that trunk able to reach Expressway. Again, you'll likely need to implement URI-based dialing on CUBE. Be careful not to expose the SIP Route Patterns facing CUBE to the outside world or you'll risk toll fraud.