Meeting place express email notification not working

[vinayjaiswal]

Hi,

Facing issue with meeting place express email notification.

The SMTP e-mail exchanger rejected a recipient's e-mail address as unknown.

is the error message i get.

Ping status is fine, on firewall ports are opened as any any.

As per the exchange administrator, there is no request coming to the exchange from meeting place.

Any help is appreciated.

Thanks,

Vinay

[jdedell12]

I assume this is an existing system that has been working as MPE has not been sold in a long time.  Was this working in the pass and just stopped working? When are you seeing this error and does it happen for all users?

Has the logon changed that MP uses to access the SMTP server? If the password changed on the SMTP server and was not updated on MP this will happen.

John