08-09-2005 04:20 PM - edited 03-13-2019 10:04 AM
I'm trying to register 2 7940 phones with my Callmanager. It's not happening. The phone is getting power and on the top of the screen it says "Phantom Subscriber." Also the HOSTNAME of the phone starts with MGC instead of SEP. I tried to reset the configuration wit **# but the option doesn't pop up for the reset. The Ip addresses in there are fine. The Call manager is looking for the SEP ofcourse but I am unable to change it from MGC to SEP. This is strange.
08-09-2005 04:32 PM
Looks like you received MGCP phones instead of Skinny phones. The difference is just the phone loads.
Here is a URL that shows how to convert one type of phone load to another (Pick the procedure depending on what load you have and what load you want to go to).
08-09-2005 04:40 PM
You da man! That's the info I needed.
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