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MGCP E1 PSTN problem

wesleyv
Level 1
Level 1

Hi

I have a problem where I can only dial certain PSTN numbers. Basically I can just phone the PSTN numbers that are directly connected to the PSTN exchange where the IPT E1's terminate.

I got two isdn q931 traces (one that worked, and one that doesn't). I get the following message on the failed call... Cause i = 0x829C - Invalid number format (incomplete number). I think it's because the PSTN doesn't know how to route these calls, any thoughts on this one?

Working one

*Mar 2 06:31:07.040: ISDN Se2/0:15 Q931: TX -> SETUP pd = 8 callref = 0x019E

Bearer Capability i = 0x8090A3

Standard = CCITT

Transer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA9839F

Exclusive, Channel 31

Display i = 'Abebe Amare'

Calling Party Number i = 0x0181, '7501'

Plan:ISDN, Type:Unknown

Called Party Number i = 0x80, '01293469'

Plan:Unknown, Type:Unknown

*Mar 2 06:31:07.064: ISDN Se2/0:15 Q931: RX <- STATUS pd = 8 callref = 0x819E

Cause i = 0x82E328 - Information element not implemented

Call State i = 0x01

*Mar 2 06:31:07.076: ISDN Se2/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x819E

Channel ID i = 0xA9839F

Exclusive, Channel 31

*Mar 2 06:31:07.324: ISDN Se2/0:15 Q931: RX <- ALERTING pd = 8 callref = 0x819E

Progress Ind i = 0x8488 - In-band info or appropriate now available

Progress Ind i = 0x8482 - Destination address is non-ISDN

*Mar 2 06:31:09.060: ISDN Se2/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x019E

Cause i = 0x8090 - Normal call clearing

*Mar 2 06:31:09.088: ISDN Se2/0:15 Q931: RX <- RELEASE pd = 8 callref = 0x819E

*Mar 2 06:31:09.096: ISDN Se2/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x019E

Broken one

*Mar 2 06:34:37.704: ISDN Se2/0:15 Q931: TX -> SETUP pd = 8 callref = 0x01A3

Bearer Capability i = 0x8090A3

Standard = CCITT

Transer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA9839F

Exclusive, Channel 31

Display i = 'Abebe Amare'

Calling Party Number i = 0x0181, '7501'

Plan:ISDN, Type:Unknown

Called Party Number i = 0x80, '01450581'

Plan:Unknown, Type:Unknown

*Mar 2 06:34:37.732: ISDN Se2/0:15 Q931: RX <- STATUS pd = 8 callref = 0x81A3

Cause i = 0x82E328 - Information element not implemented

Call State i = 0x01

*Mar 2 06:34:37.732: ISDN Se2/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x81A3

Channel ID i = 0xA9839F

Exclusive, Channel 31

*Mar 2 06:34:37.760: ISDN Se2/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x81A3

Cause i = 0x829C - Invalid number format (incomplete number)

Progress Ind i = 0x8288 - In-band info or appropriate now available

*Mar 2 06:34:40.592: ISDN Se2/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x01A3

*Mar 2 06:34:40.612: ISDN Se2/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x81A3

1 Reply 1

gogasca
Level 10
Level 10

Check this error:

Cause i = 0x829C - Invalid number format (incomplete number)

I believe you can contact your Telco to verify why is not allowing Called Party Number i = 0x80, '01450581' to be dialed, maybe they requiere something in the Plan or Type

You can force the Plan and Type to be

ISDN and National in the Gateway configuration page in CCM admin.

Seems to be that CallManager option is set (default option)