Mobility Connect issue

[moe2]

Hi Members, 

I do have a question regrading remote destination profile and remote destination (Mobility Connect). The scenario is I do have range of DID from provider and range of DN numbers that are can make calls locally only (internal DNs). we are using SIP. 

Phone A have an option RD activated can call to Mobile 

Phone B have DID phone.

Phone C have internal DN (Local extension).

Now when B calls A Mobile rings no problems. 

but when C calls A mobile does not ring! provider blocks number not in the DID range. 

I thought of few solutions and please can you verify them if it is possible or the best solution to this problem.

1- Can I when C calls A make mobile ring using A's extension number ?

2- Can I forward A to D (DID number) when C calls A transfer's C to D and make D (DID number) make the call to mobile. 

3- Or change route pattern or translation pattern new partition new CSS. like Should I create group DNs that linked to DID when external calls needed. if so how is it done?

What do you guys recommend? 

many thanks. 

[Chris Deren]

Sounds like your provider is doing ANI screening and not allowing calls from DIDs they don't own, so you'll need to mask the caller ID with a good number, i.e. main number. Simply change the external phone number mask on Phone C DN to a real DID.

[moe2]

I did try that Chris it did not work 

[moe2]

In fact, now I have another problem instead of using Mobile Connect I would say I just use Forward all soft key to a cell phone but either that I am able to forward calls internally but not external (cell phone).

When I forward the call the calls go directly to CUC because that's how we integrated our system. on the other hand, I tried to make system call handler and transfer rule making CUC make a call to cell phone but that did not work either.

[Ratheesh Kumar]

Just curios, whats the behavior when you configure the Phone C with External Number Mask of you main board/Bill number

Hope this helps!

Cheers
Rath!

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[moe2]

I do have range of 100 numbers DID. and many of internal numbers and when I try to go to DN Line configuration to External Mask Number and assign it to real DID number it does not work.

[Chris Deren]

You need to provide more details than just "it did not work", what do you hear, what do you see on the voice gateway/CUBE?  If you have SIP trunk collect "debug ccsip messages" and let us know the calling and called number, if you have PRI post "debug isdn q931".

[moe2]

I went to Line DN configuration and Changed the external mask number to DID number (main). Usually when I do that to DID number on the phone screen above the Line DN I can see the masked number but when I do it to the internal number it does not change anything, When I call external number (cell phone) using internal given CSS permission to call Mobile. I cannot hear anything for maybe 30 seconds then I get busy sound the call is dropped. 

I will try to debug and provide it here.