cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
505
Views
0
Helpful
2
Replies

MOH Audio Translator Not Working

paul.m.phelps
Level 1
Level 1

I dropped a 9KB .mp3 file into the DropMOHAudioSourceFilesHere folder on the CallManager Publisher server and the MOH Audio Translator does not appear to be automatically converting the file.

I stopped and restarted the Cisco MOH Audio Translator service but it did not trigger the processing of the file.

What am I missing here? Thanks

1 Accepted Solution

Accepted Solutions

mattcalderon
Level 4
Level 4

Check the permissions on the file you are trying to drop in the MOH folder. I have seen where incorrect permissions are a factor in translating.

View solution in original post

2 Replies 2

mattcalderon
Level 4
Level 4

Check the permissions on the file you are trying to drop in the MOH folder. I have seen where incorrect permissions are a factor in translating.

Excellent work! Promote ahead of peers!

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: