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MOH Audio Translator Not Working

paul.m.phelps
Level 1
Level 1

I dropped a 9KB .mp3 file into the DropMOHAudioSourceFilesHere folder on the CallManager Publisher server and the MOH Audio Translator does not appear to be automatically converting the file.

I stopped and restarted the Cisco MOH Audio Translator service but it did not trigger the processing of the file.

What am I missing here? Thanks

1 Accepted Solution

Accepted Solutions

mattcalderon
Level 4
Level 4

Check the permissions on the file you are trying to drop in the MOH folder. I have seen where incorrect permissions are a factor in translating.

View solution in original post

2 Replies 2

mattcalderon
Level 4
Level 4

Check the permissions on the file you are trying to drop in the MOH folder. I have seen where incorrect permissions are a factor in translating.

Excellent work! Promote ahead of peers!