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Monitoring CTI Port Registration

I'm looking to monitor CTI port registration status and send notifications in the event the ports (used for CER) lose registration. There doesn't appear to be a metric in the Real-Time monitor. Anyone know of a solution?

2 Replies 2

jbarcena
Level 9
Level 9

- Go into the RTMT (Real Time Monitoring Tool)

- Go to performance/open performance monitoring

- Expand the server and select the Cisco CTI Manager

- Select DevicesOpen (which will be all CTI Ports, CTI Route Points and softphones)

- With DevicesOpen highlighted click on the alert at the top next to performance

and then click on set/alert properties.

- Now go thru the steps to setup the alert and the last screen will be enable email, make

sure that the thresholds will be under #(all the CTI Devices)

Is there a way to monitor this cluster-wide instead of on a per-server basis?

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