I have a DMP 4400G connected to a Samsung 460CX-2. I currently have advanced tasks for the following actions: Turn On, Turn Off, Switch to HDMI Input, Set Volume. We use digital signage with no audio primarily, however, we are tying it in with our emergency alert system and we want to have an alarm sound for ADA issues.
So basically what I would like is to create a system task that could be ran prior to pushing an emergency presentation that would do the following: Send TV On Command (in case TV is off), Switch TV to HDMI Input (in case the tuner is being used for cable TV), Set Volume command (so alarm can be heard).
Is there anyway to do this in a single task? It is a real pain to have to run three separate tasks especially when time is of the essence in an emergency. Any help would be greatly appreciated. Thanks in advance.
IntroductionFeatured ExpertQ:In standalone flow, the invite will go from Ingress GW to VVB/VXML GW and then it will send a call to CVP, right? Q:What happens to the call if the agent doesn't pick the call in Standalone call flow? Let’s say if all a...
I am confused about RONA. I am looking at Precision Queue Interval report that I run at the end of the day to get daily totals. One queue has 110 calls offered, 34 RONA, 76 Handled, and 0 abandoned. Are RONA calls considered handle...
(view in My Videos)
This event had place on Thursday 22, October 2020 at 10hrs PDT
Contact Center call flows are fundamental to the successful implementation and support of Customer Voice Portal (CVP) and IP Interactive Voice Response (IP IVR) deplo...
there is a lot of evolution on Hybrid services for On-Premises CUCM/BE6k solution.
These kind of services allow customers to continue operate with on-premises Cisco Collab model and at same time get amazing features from the Webex cloud.&...
Customer received error in the morning that they could not record sessions because the storage was full. After they deleted approximately 40 recordings, and tried to record again in the afternoon - they still received the error: Webex Recorder...