I am pretty new to the whole telepresence digital media world and have jumped in feet first.(actually shoved) I have a question on what exactly our MXE3500 does? I know it processes and formats and stuff like that but it seems to fail sometimes when pulishing to show and share.
Our current setup goes like this. Endpoints record to TCS, then that sends to the MXE3500, then that sends it to SnS. We are not doing anything fancy, yet. What I have tested is a setup in TCS that sends it directly to SnS which appears to work pretty good. This brings up my question of why do we need the MXE3500? I am sure I a missing something obvious.