No, the UC500 Series platform does not support the 7800 Series. The 7800 Series is supported on Communications Manager, Business Edition 6000 and Hosted Collaboration Solution at this time. There is a roadmap for Communications Manager Express (July 2014) but nothing on the roadmap at this time for UC500 Series.
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...