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804
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NO DTMF TONES Passing FXO

j.magee
Beginner
Beginner

I have a FXO port pointed to a DN, say 7000…During the day the call is answered by the operator…After hours the these call are directed to a Call Handler…During the greeting I am unable to say Press 1 in the menu choice…..If I call the Call Handler internally all works just fine….Is there a dial peer statement or something that I am missing?

2 Replies 2

mcotrone
Participant
Participant

This usually is not an FXO issue, but a DTMF issue depending on the VOIP Signaling you are using (MGCP or H323).

For MGCP verify you have:

mgcp dtmf-relay voip codec all mode out-of-band

For H.323 verify you have on the dial-peer:

dial-peer voice 10 voip

dtmf-relay h245-alphanumeric

I have had this issue when I had a misconfigured MGCP DTMF relay command with Unity.

HTH

Mike

Mike,That was the ticket....Thanks Man!!

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