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Not able to add IM & Presence service nodes in expressway C

eliegerges
Level 1
Level 1

Dears,

 

I am trying to add the  IM & Presence service nodes in expressway C without success and faced this error msg :

[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:661): Contact Cisco Technical Assistance Center.

 

I did sign and upload all certificates on presence nodes .. note that cucm nodes were added successfully.

 

 

Any help would be appreciated !!!

 

 

Elie

 

1 Reply 1

Ammar Saood
Spotlight
Spotlight

try adding them with TLS set to OFF using ip address of IMP.

Sometimes rebooting IMP and EXPC can fix such certificate trust issues. check if ROOTCA is also added in ExpC.

 

HTH

AMMAR

 

please rate and mark answered if helpful.

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