Not showing ac user in the corporate directory

[MLADEN MILANOVIC]

HI,

is there a method that ac user doesn't be shown in the corporate directory ? Same question for "ipccadmin" user and othe "system" users in CCM.

Thanks.

Mladen

[lpezj]

There is one solution: if you are using CallManager 4.X, the only thing that you have to do is leave the Name field blank in the user configuration.

Regards,

Juan Luis

[MLADEN MILANOVIC]

Thanks.

does the same procedure works with ccm 3.3(3)

Mladen

[lpezj]

It is different with 3.3(3). I haven't tried in that version, but there are several posts regarding that feature.

Juan Luis

[adam.farrell]

When creating the user, only give it a last name. This will hide it from the Corporate Directory. Even if you do a exact search from the phone, the account will not be shown.

This has worked for me in Version 3.3, 4.0 and 4.1

[Steven Smith · Accepted solution]

Best solution:

Under the description field in LDAP, type CiscoPrivateUser

That user will not show up in the corporate directory search. It is case sensitive.

[MLADEN MILANOVIC]

Hi, Thanks on the respnse.

I like that solution, but I am not shure that I understand procedure. Could you be little more precise. BTW, I am using a Cisco DC Directory.

Thanks again !

Mladen

[MLADEN MILANOVIC]

Hi, Thanks on the respnse.

I like that solution, but I am not shure that I understand procedure. Could you be little more precise. BTW, I am using a Cisco DC Directory.

Thanks again !

Mladen

[MLADEN MILANOVIC]

Hi, Thanks on the respnse.

I like that solution, but I am not shure that I understand procedure. Could you be little more precise. BTW, I am using a Cisco DC Directory.

Thanks again !

Mladen

[Aaron Harrison]

Hi

Try this tip from another post:

For DC Directory:

First, cut and paste the following 4 lines into a file called "hideuser.ldif"

text file, and save it in the C: drive of the publisher callmanager server.

dn: cn=[userid],ou=users,o=cisco.com

changeType: modify

replace: Description

Description: CiscoPrivateUser

set the [userid] to be the user you would like to hide. Example for the UserID

ctifw:

dn: cn=ctifw,ou=users,o=cisco.com

changeType: modify

replace: Description

Description: CiscoPrivateUser

Next run the following command from a cmd prompt on the publisher callmanager

server in order to set the description field in DC Directory.

ldapmodify -h -p 8404 -D "cn=Directory Manager,o=cisco.com"

-w -c -f hideuser.ldif

Further Problem Description:

The CTIFW user was present in CCM 3.1 and 3.2 for use by the Webattendant or

Telephony Call Dispatcher service. This user is not used with the new

Attendant Console. From 3.3 onwards, system users (or special users) are

filtered out from the search results. The users are filtered based on the

attribute "Description". If "Description" is CiscoPrivateUser, the user is not

displayed in search results from Corporate Directory or Users->Global Directory.

Regards

Aaron

[Steven Smith]

exactly what Aaron said...

For AD, it is much easier, it is simply modifying the text. This is the correct procedure for DC Directory. I was just a little slower today :)

[MLADEN MILANOVIC]

Thanks gyus. You help me a lot. Have a nice day.

I will test it tomorrow :-)

Mladen