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Not showing ac user in the corporate directory

HI,

is there a method that ac user doesn't be shown in the corporate directory ? Same question for "ipccadmin" user and othe "system" users in CCM.

Thanks.

Mladen

1 ACCEPTED SOLUTION

Accepted Solutions
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Rising star

Re: Not showing ac user in the corporate directory

Best solution:

Under the description field in LDAP, type CiscoPrivateUser

That user will not show up in the corporate directory search. It is case sensitive.

View solution in original post

11 REPLIES 11
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Rising star

Re: Not showing ac user in the corporate directory

There is one solution: if you are using CallManager 4.X, the only thing that you have to do is leave the Name field blank in the user configuration.

Regards,

Juan Luis

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Re: Not showing ac user in the corporate directory

Thanks.

does the same procedure works with ccm 3.3(3)

Mladen

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Rising star

Re: Not showing ac user in the corporate directory

It is different with 3.3(3). I haven't tried in that version, but there are several posts regarding that feature.

Juan Luis

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Beginner

Re: Not showing ac user in the corporate directory

When creating the user, only give it a last name. This will hide it from the Corporate Directory. Even if you do a exact search from the phone, the account will not be shown.

This has worked for me in Version 3.3, 4.0 and 4.1

Highlighted
Rising star

Re: Not showing ac user in the corporate directory

Best solution:

Under the description field in LDAP, type CiscoPrivateUser

That user will not show up in the corporate directory search. It is case sensitive.

View solution in original post

Re: Not showing ac user in the corporate directory

Hi, Thanks on the respnse.

I like that solution, but I am not shure that I understand procedure. Could you be little more precise. BTW, I am using a Cisco DC Directory.

Thanks again !

Mladen

Highlighted

Re: Not showing ac user in the corporate directory

Hi, Thanks on the respnse.

I like that solution, but I am not shure that I understand procedure. Could you be little more precise. BTW, I am using a Cisco DC Directory.

Thanks again !

Mladen

Highlighted

Re: Not showing ac user in the corporate directory

Hi, Thanks on the respnse.

I like that solution, but I am not shure that I understand procedure. Could you be little more precise. BTW, I am using a Cisco DC Directory.

Thanks again !

Mladen

Highlighted

Re: Not showing ac user in the corporate directory

Hi

Try this tip from another post:

For DC Directory:

First, cut and paste the following 4 lines into a file called "hideuser.ldif"

text file, and save it in the C: drive of the publisher callmanager server.

dn: cn=[userid],ou=users,o=cisco.com

changeType: modify

replace: Description

Description: CiscoPrivateUser

set the [userid] to be the user you would like to hide. Example for the UserID

ctifw:

dn: cn=ctifw,ou=users,o=cisco.com

changeType: modify

replace: Description

Description: CiscoPrivateUser

Next run the following command from a cmd prompt on the publisher callmanager

server in order to set the description field in DC Directory.

ldapmodify -h -p 8404 -D "cn=Directory Manager,o=cisco.com"

-w -c -f hideuser.ldif

Further Problem Description:

The CTIFW user was present in CCM 3.1 and 3.2 for use by the Webattendant or

Telephony Call Dispatcher service. This user is not used with the new

Attendant Console. From 3.3 onwards, system users (or special users) are

filtered out from the search results. The users are filtered based on the

attribute "Description". If "Description" is CiscoPrivateUser, the user is not

displayed in search results from Corporate Directory or Users->Global Directory.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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Rising star

Re: Not showing ac user in the corporate directory

exactly what Aaron said...

For AD, it is much easier, it is simply modifying the text. This is the correct procedure for DC Directory. I was just a little slower today :)

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Re: Not showing ac user in the corporate directory

Thanks gyus. You help me a lot. Have a nice day.

I will test it tomorrow :-)

Mladen

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