Number of Incoming calls in CCM

[paneer.selvam]

Hi, Is there by any way to check the number of Incoming calls in CCM at given point of time ??

Regards

[jasyoung]

I'm not sure it's possible to track "incoming" (offnet to onnet) calls seperately, but you can see the number of active calls using the Real-Time Monitoring Tool, located under Cisco CallManager Serviceability (http://yourcallmanager/ccmservice).