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sup-network
Beginner

Personal Directory Service

We have just upgraded from CM 5.1.2 to 5.1.3. In the previous version I had a "Personal Directory" service set up as follows:

Service Name: Personal Directory

Service Description: Personal Directory

Service URL: http://cmaddress/ccmpd/logon.do

with parameters: pin, userid

This allowed users to bypass the logon page by filling it in automaticly. After the upgrade this now gives the following error

<?xml version="1.0" ?>

- <CiscoIPPhoneText>

<Title>Cisco PD Error</Title>

<Prompt>PD Error Message</Prompt>

<Text>Error in Authentication</Text>

- <SoftKeyItem>

<Name>Exit</Name>

<URL>SoftKey:Exit</URL>

<Position>1</Position>

</SoftKeyItem>

</CiscoIPPhoneText>

Is there a known way to get this working again in 5.1.3? Or has anyone come up with a different way for users to access their fast dials without typing in their userid and pin?

For reference all of my users are using 7940 and 7960 phones.

-John

1 REPLY 1
bwilmoth
Contributor

You may be hitting wih this bug:CSCsl89001

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