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Phone list report

rwatson119
Level 1
Level 1

I would like to know how can I get a report to show me the following information.

Name, Ext, Phone type (7960, etc..)

I'm currently using Call Manager 3.3 and Cisco Unity 4.0 Build 4.0(4)

Please understand that I am new end user and need detailed instructions.

Thank You

1 Reply 1

Brandon Buffin
VIP Alumni
VIP Alumni

It will take 2 reports to get the data that you are looking for. From CCM Admin, you can run the Route Plan Report (Route Plan -> Route Plan Report -> View In File). This will open the report in Excel. From Unity, you can run a Subscriber Report (Reports -> Subscribers (choose a comma-delimited file). This may take some time to run. You should get an email when the report is finished. It will be located in the CommServer\Reports directory on the Unity server. If you merge these 2 reports based on extension, you will have all of the information you need.

Brandon