Phone messanger Notification Problem

[mile.ljepojevic]

Hi,

I have configured 7971-G-GE with manager features and shared line. On the shared line I have changed system notification to be blinking only. His secretary has regular settings and 7941 phone. We are using CCM 5.1.2 and Presence 6 server.

The problem is when anyone send message to 7971 phone, it arrives without any notification. The message is there, but we cannot see any notification. Not a sound, blink or any change on display!!! On all other phones it is working fine.

I do not what to do. On the phone I have configured audio notification ON.

Best regards,

Mile

[#2]

change the system notification and check it if it solves the issue: Also try this user guide for 7970 ip phone.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7970g_7971g-ge/4_2/english/user/guide/7970user.pdf