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Phones on VG224 unable to hold and conference

fvazquez
Level 1
Level 1

Hi..

Please help.

I have a VG224 with a CME 8.8, but phones on the VG224 are unable to hold and conference.

Set up first call on the analog phone, press hookflash in order to intiate the second call, but when establish the second party the call gets transfered and have no way to establish the conference.

I already been checking previous post and follow all the recomendations, including the"stcapp call-control mode standard" on VG224, but problem remains.

VG224 has IOS vg224-i6k9s-mz.151-4.M4

CME 8.8

CME has dspfarm conferencing up and established

VG224 has stcapp enabled and stcapp feature access-code enabled , test other features like transfer, and callpickup and these are working except conference.

=================================================================

VASCMXVG1#sh stcapp dev sum

Total Devices:           2

Total Calls in Progress: 0

Total Call Legs in Use:  0

Port       Device          Device   Call          Dev  Directory   Dev

Identifier Name            State    State         Type Number      Cntl

---------- --------------- -------- ------------- ---- ----------- ----

2/0        AN00F1376212400 IS       IDLE           ALG             CME

2/1        AN00F1376212401 IS       IDLE           ALG             CME

=================================================================

VASCMXVG1#sh sccp

SCCP Admin State: UP

Gateway Local Interface: FastEthernet0/0

        IPv4 Address: 192.28.5.7

        Port Number: 2000

IP Precedence: 5

User Masked Codec list: None

Call Manager: 192.28.5.3, Port Number: 2000

        Priority: N/A, Version: 4.1, Identifier: 1

        Trustpoint: N/A

Alg_Phone Oper State: ACTIVE - Cause Code: NONE

Active Call Manager: 192.28.5.3, Port Number: 2000

TCP Link Status: CONNECTED, Device Name: AN00F1376212400

Reported Max Streams: 1, Reported Max OOS Streams: 0

Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30

Supported Codec: g711ulaw, Maximum Packetization Period: 20

Supported Codec: g711alaw, Maximum Packetization Period: 20

Supported Codec: g729r8, Maximum Packetization Period: 220

Supported Codec: g729ar8, Maximum Packetization Period: 220

Supported Codec: g729br8, Maximum Packetization Period: 220

Supported Codec: g729r8, Maximum Packetization Period: 220

Supported Codec: ilbc, Maximum Packetization Period: 120

=================================================================

Does anyone has any recomendation?

4 Replies 4

Rob Huffman
Hall of Fame
Hall of Fame

Hi Fernando,

Are the ephone DN's set up as Dual Line DN's?

Cheers!

Rob

Hi Rob,

Ups..!! I think not, at this moment I'm not near to the VG224, as soon as I get there, will let you know what happens applying this..!!

thks..!!

That was the problem..... Back to the basics..!!

Thks a lot for your help..!!

Fer

Rob Huffman
Hall of Fame
Hall of Fame

Hi Fernando,

You are most welcome my friend Great work!

Cheers!

Rob

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