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Play a prompt on cisco router

eric.bias
Level 1
Level 1

Hi,

i have a multisite environnementwith Call Manager. Customer don't have enough bandwith in his ip wan. And i want to know if cisco router gateway is capable to receive a call intended for compagny, play a special prompt like "Welcome to ABC compagny please hold on line we are trying to connect you" and transfer this call to standardist phone. If this possible there is any pre requires to router?

how can implement this feature, etc..

Best Regards

2 Replies 2

thisisshanky
Level 11
Level 11

You could put CME locally on the site and have the calls answered by a TCL script and then route through the script to the phones, or else use CUE to route from a script.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

solomin
Level 1
Level 1

You could use Autoattendant TCL-script without configuring CCME. Just upload necessery files and configure gateway (H.323) according

http://www.cisco.com/univercd/cc/td/doc/product/access/ip_ph/ip_ks/cme32/cme32sa/cme32atd.htm#wp2188357