cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Walkthrough Wednesdays
1076
Views
0
Helpful
1
Replies
Thomas Yarger
Beginner

Presentation Freeze

All,

I currently have a DMM v 5.2.2.13 and DMP 4400G v5.2.2. We operate four presentations from the DMM and last week, one of our paid advertising presentation froze. I read on a Cisco Bug Report that upgrading to DMM 5.2.3 would fix this. Has anybody else dealt with this? Thanks

1 REPLY 1
mx
Beginner
Beginner

We were told that 5.2.3 fixed it, but it didnt. We spent significant time troubleshooting with TAC and sent tons of debug logs. They did find the issue and address it, but Im not sure if its released or not yet. I would suspect it is by now, but it wasnt 5.2.3, there must be a patch or a later rev number than 5.2.3 to fix it.

bob

Content for Community-Ad

Spotlight Awards 2021