I currently have a DMM v 220.127.116.11 and DMP 4400G v5.2.2. We operate four presentations from the DMM and last week, one of our paid advertising presentation froze. I read on a Cisco Bug Report that upgrading to DMM 5.2.3 would fix this. Has anybody else dealt with this? Thanks
We were told that 5.2.3 fixed it, but it didnt. We spent significant time troubleshooting with TAC and sent tons of debug logs. They did find the issue and address it, but Im not sure if its released or not yet. I would suspect it is by now, but it wasnt 5.2.3, there must be a patch or a later rev number than 5.2.3 to fix it.
we have recently announced a new Webex Events service with a best-in-class virtual event experience that is video-centric, intelligent, and simple to use.
Some highlights (features of new Webex Events that were not there with existing/c...
The purpose of this document is to present the different troubleshooting steps to take when some service from the Cisco IM & Presence Service Server have not started gracefully.
The States of a service
The IM&P ...
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What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees learned how to use ...
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Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is th...
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I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...