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Problem in Login to CRA Engine CCM3.3(3)

arunalu
Level 1
Level 1

Hi...I have a problem in installing CRA to enable default AA in CCM3.3(3)

When I installed the CRA I cannot go in using deafault UN/PW (Administrator, ciscocisco).

It says invalid UN/PW. I uninstalled the engine and re-installed it back, still it's the same cenario. Any possible cause/solution to overcome this issue.

I have CCM 3.3(3) with sr3

Kind Regards

AM

1 Reply 1

didyap
Level 6
Level 6

When you install Cisco CallManager or Cisco CRA, the administrator password you enter overwrites the Windows 2000 administrator password. Also, if you enter a password with spaces, it may not be recorded properly. For more details on the corrective action to be taken, refer to:

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_22/trbl22/vatrmain.htm#1077053