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Problem with AS5350

Gofaizen
Level 1
Level 1

I have a problem with AS5350 and don’t understand the nature of what happening with IOS and hardware.

I have following message continuously in log file :

%CSM-1-CSM_UNKNOWN_FAIL_CODE: Unknown fail code 31

Periodically AS5350 stops accept calls and in log file appears following message:

-Process= "AFSapp20", ipl= 0, pid= 191

-Traceback= 604D6F3C 604DA9F4 610D1FC4 610D5070 610D59E4 6111A170 604A54E0 604A54C4

22:24:03: %VTSP-3-VTSP_CALL_DISC_FAILED: VTSP call disconnect failed. channel id 3/0:0:34924, ret -8

22:24:03: %VTSP-3-VTSP_CALL_DISC_FAILED: VTSP call disconnect failed. channel id 2/1:D:34857, ret -8

22:24:10: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for CCAPI Event po. No memory available

-Process= "Chunk Manager", ipl= 3, pid= 1

-Traceback= 604E6C14

22:24:20: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for CCAPI Event po. No memory available

-Process= "Chunk Manager", ipl= 3, pid= 1

-Traceback= 604E6C14

22:24:25: %VTSP-3-VTSP_CALL_DISC_FAILED: VTSP call disconnect failed. channel id 3/0:0:33611, ret -8

22:24:31: %SYS-2-CHUNKEXPANDFAIL: Could not expand chunk pool for CCAPI Event po. No memory available

-Process= "Chunk Manager", ipl= 3, pid= 1

-Traceback= 604E6C14

22:24:32: %SYS-2-MALLOCFAIL: Memory allocation of 47200 bytes failed from 0x610D1FBC, alignment 0

Pool: Processor Free: 3662516 Cause: Memory fragmentation

Alternate Pool: None Free: 0 Cause: No Alternate pool

Please assist me, if anybody can, in solving this problem

Configuration of AS5350 :

128 MB RAM

2 1xE1 ports

60 DSP

IOS - c5350-is-mz.123-4.T.bin

Here is connection schema of AS5350 :

2 E1 connected to the SI2000 telephone switch by ISDN and R2 digital.

2 E1 merged in multilink and connected through G.703 system to VoIP service provider.

There is no echo cancellation on voice ports and codecs are G.729A. Also modem passthrough is on in dialpeers.

Here I am giving a part of config:

resource-pool disable

clock timezone SAMT 4

clock summer-time SAMST recurring last Sun Mar 2:00 last Sun Oct 3:00

tdm clock priority 10 2/1

spe country russia

!

spe default-firmware spe-firmware-1

aaa new-model

!

!

aaa session-id common

ip subnet-zero

no ip source-route

ip cef

no ip domain lookup

!

!

isdn switch-type primary-net5

!

voice call send-alert

!

voice service voip

fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback none

h323

h245 tunnel disable

h245 caps mode restricted

modem passthrough nse codec g711alaw redundancy

controller E1 2/0

channel-group 0 timeslots 1-31

!

controller E1 2/1

framing NO-CRC4

pri-group timeslots 1-31

!

controller E1 3/0

framing NO-CRC4

ds0-group 0 timeslots 1-15,17-31 type r2-digital r2-compelled

cas-custom 0

country easteurope

alert-wait-time 30

dnis-digits min 3 max 20

timer interdigit incoming 3000

!

controller E1 3/1

channel-group 0 timeslots 1-31

!

interface Serial2/1:15

no ip address

isdn switch-type primary-net5

isdn incoming-voice modem

isdn send-alerting

isdn sending-complete

no cdp enable

voice-port 2/1:D

cptone RU

!

voice-port 3/0:0

compand-type a-law

cptone RU

!

dial-peer voice 3 voip

huntstop

preference 1

destination-pattern 8..........

progress_ind setup enable 3

progress_ind progress enable 8

progress_ind connect enable 8

translate-outgoing calling 200

modem passthrough nse codec g711alaw redundancy

session target ras

tech-prefix 55#

fax rate disable

no vad

!

1 Reply 1

wong34539
Level 6
Level 6

I guess you have to upgrade to the Cisco IOS ver 12.3.3 and this will fix u r problem