Problem with CCME

[susanto_leman]

Hi All,

I have problwm with CCME. Everytime I turn off my IP Phone, It can not register anymore. I encounterred this problem with some of the CCME IOS. The status of the ip phone is alwasy "deceased". eventhough I have reset the IP Phone many times the status is still the same. I need to reset the router in order to let the IP Phone registerred, which is not acceptable. Is that an CCME bug or I need to add command to solve this problem ????

Right now I am using IOS 12.3.11T. Please help....

regards

[mcotrone]

I am running the same code on a 1760 in my lab without issues. Please post your config?

Thanks

Mike

[susanto_leman]

Hi,

The ip phone can register as long as the phone is not in "deceased" mode. once it's in "deceased" mode i need to restart the router in order to bring it back.

telephony-service

load 7960-7940 P00305000400

load 7920 cmterm_7920.4.0-01-08

load 7912 CP7912010200SCCP031023A

max-ephones 30

max-dn 150

ip source-address 192.168.0.166 port 2000

date-format dd-mm-yy

max-redirect 20

system message Cisco CME

keepalive 10

max-conferences 8

web admin system name cisco secret 5 $1$YFYA$QSIRmBDWlI8gYOloUNm51/

dn-webedit

time-webedit

ephone-dn 1 dual-line

number 1001

description Ext. 1001

name IP Phone

!

!

!

ephone 1

username "1001" password 1001

mac-address 000D.295E.5133

button 1:1

thanks

[glynnd]

is 192.168.0.166 definitely the correct ip address of your ethernet interface on this router? also, i am running version 12.3(11)T code as well and my 7960-7940 load says this:

load 7960-7940 P00303020214

[glynnd]

ignore the above post. the version of firmware that you have should be fine

[DRAGI RADOVANOVIC]

Are you sure about that? Have Susanto try 3.3.2.2.14, which comes even with CCME 3.2.

Susanto,

do you have your router set up as a tftp server for that particular image?

Dragi

[gdollish]

I have encountered the same problem on my CallManager Express system which runs 2600-ipvoice-mz.123-11.T.bin on a 2610XM.

Once the phone goes "deceased", meaning the keepalive timer has expired, the phone won't register.

My phones are all 7940 and use the P00305000301 load file.

Adding the "signed" image P00305000301.sbn as well as the "unsigned" image P00305000301.bin to flash memory and entering the following commands solved this for me.

tftp-server flash:P00305000301.bin

tftp-server flash:P00305000301.sbn