06-05-2012 02:34 AM - edited 03-13-2019 07:51 PM
Hi,
I install DMM and SnS 5.2.0 on vmware. The problems are video thumbnail didn't work (only show static image like movie roll) and if I created video with presentation, the presentation image showed nothing. Is this limitation from vmware version? Thanks.
Solved! Go to Solution.
06-07-2012 02:38 AM
In that case, Show and Share should be generating the thumbnails automatically.
Anyway, as you know the VMware version is not officially supported, so, if you want to investigate it further, the first thing to do would be setting up the software in a show and share appliance and see if the same problem happens.
This is as far as I can get in supporting your setup
Regards
Daniel
06-06-2012 02:28 AM
Hi,
It's not a limitation of the vmware version, it's the expected operation. Video thumbnails will just show an image, not the video itself.
Regards
Daniel
06-06-2012 07:56 AM
06-07-2012 02:31 AM
That's a completely different story.
When adding the videos to Show and Share, are you uploading them or just adding a link to an external source? If it's the second one, then, SnS will not be able to generate the thumbnail automatically
Daniel
06-07-2012 02:35 AM
I'm uploading the video.
06-07-2012 02:38 AM
In that case, Show and Share should be generating the thumbnails automatically.
Anyway, as you know the VMware version is not officially supported, so, if you want to investigate it further, the first thing to do would be setting up the software in a show and share appliance and see if the same problem happens.
This is as far as I can get in supporting your setup
Regards
Daniel
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