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CTSSMERCAV
Beginner

Problems with MXE

Yesterday I logged into one of our MXE 3500 and was greated with the following error.
Unable to communicate with the ECS on [localhost:3501]
To my knowledge nothing has been done to the server as I was the last person that it shows logged in and I did not make any changes.  Does anyone have any suggestions or should I escalate this to the TAC?
Thanks,
David
2 REPLIES 2
Tomas de Leon
Cisco Employee

David,


This system is typically related to either

two things:


* License expiration

  Check the license file via Notepad to see if there is an expiration date and

   if the license has expired.


* Misconfiguration of the HOST settings in the MXE Web UI Administration section.

  Verify that the configuration for the defined HOST is correct.


If it is a license issue, you may need to open a case with the TAC to get a new

license file.


I hope this helps!


T.

Hi,

had also a problem with host-Settings!!

Look at

CSCtn03766            Bug Details

"ecs.host" setting in web.config is mis-configured.

Symptom:
In SnS / MXE integration scenario, SnS can't submit job to MXE with the following error messages:

Unable to communicate with the ECS on  [localhost5:3501]
Location:
Anystream.AgilityAPI.ECS.Submit(:0)
Exception:
System.Net.Sockets.SocketException:  No such host is known
at  System.Net.Sockets.TcpClient..ctor(String hostname, Int32  port)
at Anystream.AgilityAPI.ECS.Submit(String command,  Boolean hasResponse)


REST API  Exception
Location:
Anystream.RestAPI.RestPage.WriteExceptionResponse(:0)
Exception:
System.Exception:   Unable to communicate with the ECS on [localhost5:3501] --->   System.Net.Sockets.SocketException: No such host is known
at  System.Net.Sockets.TcpClient..ctor(String hostname, Int32  port)
at Anystream.AgilityAPI.ECS.Submit(String command,  Boolean hasResponse)
--- End of inner exception stack trace  ---
at Anystream.AgilityAPI.ECS.Submit(String command, Boolean  hasResponse)
at  Anystream.AgilityAPI.ECS.GetLicenseList()
at  Anystream.RestAPI.Licenses.OnPageLoad()
at  Anystream.RestAPI.RestPage.Page_Load(Object sender, EventArgs  e)


Conditions:
the "ecs.host" setting in web.config file is set to "localhost5", the proper setting should be "localhost".

maybe this will help!

Bernhard

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