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PSTN Q931 channels auto blocked on 2651 voice gateway

Hi folks. Has anyone seen the problem of a few Q931 channels (6 in this case) being forced into an auto-blocked state by the Ericsson AXE10 exchange? The E1 module on the 2651 gateway has been changed, also the NTE at the user end of the circuit. In the exchange the circuit has been totally relocated to a different part of the exchange using completely different harware, but still these channels remain auto blocked. The only way to clear them is for the exchange engineer to put his test gear on the exchange kit. When he reconnects the circuit it's ok for a day or so then the first 6 channels auto-block once more.

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Re: PSTN Q931 channels auto blocked on 2651 voice gateway

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Beginner

Re: PSTN Q931 channels auto blocked on 2651 voice gateway

Thanks for your reply - but I actually found the problem in the config of the E1 gateway. Something I didn't notice before was the tick-box (on by default) which inhibits PRI restarts from the exchange! Unticked it and reset the gateway. All channels up.

Thanks/regards

Andy

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