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Recieving Busy tone instead of NU

apanesar
Level 1
Level 1

‎05-28-2004 03:37 AM - edited ‎03-13-2019 05:04 AM

I have some 7960 and 7940 IP phones running on CCM 3.3. When I dial a non-existant number within IPT, the phones recieve Busy Tone instead of NU tone. The phone FW is p00306000400. Can anyone advise what the fix is??

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ebreniz
Level 6
Level 6

‎06-03-2004 05:54 AM

The problem description seems very similar to the problem caused by a bug CSCuk45773, This caused When Call Manager phones are set to use the UK Network Locale. If you remove this and clear the cache of IP phone I hope this can be solved .

For more details search in bug tool kit.

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