cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
878
Views
0
Helpful
1
Replies

Route withheld calls/anonymous to IVR

cse_osama
Level 1
Level 1

we have problem with our voice gateway it Block withheld numbers/anonymous/Restricted Number from being routed to our IVR

 

when we call our IVR Number from any Number it works fine - we use translation rules - but if we called our IVR Number from withheld number it will be blocked or not routed to our IVR

 

So how we can handle this situation

1 Accepted Solution

Accepted Solutions

cse_osama
Level 1
Level 1

 

Below resolved my problem it may help some one in future

 

------------------------------------------------
voice service voip
sip
sip-profiles inbound
sip-profiles 10 inbound
exit

voice class sip-profiles 10
request ANY sip-header From modify “<sip:anonymous@" "<sip:+00000000000@"
request ANY sip-header From modify “<sip:Restricted@" "<sip:+00000000000@"

i hope that will help some one

 

View solution in original post

1 Reply 1

cse_osama
Level 1
Level 1

 

Below resolved my problem it may help some one in future

 

------------------------------------------------
voice service voip
sip
sip-profiles inbound
sip-profiles 10 inbound
exit

voice class sip-profiles 10
request ANY sip-header From modify “<sip:anonymous@" "<sip:+00000000000@"
request ANY sip-header From modify “<sip:Restricted@" "<sip:+00000000000@"

i hope that will help some one