cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
159
Views
0
Helpful
1
Replies

Seen this error?

cplatt01
Level 1
Level 1

Error: DeviceTransientConnection - Transient connection attempt.

Connecting Port: 2000

Device name [Optional].: SEP000A8AA21228

Device IP address.: XXX

Device type. [Optional]: 8

Reason Code [Optional].: 1

App ID: Cisco CallManager

Cluster ID: CNB-CMSUB-Cluster

Node ID: XXX

Explanation: A connection was established and immediately dropped before completing registration. Incomplete registration may indicate a device is rehoming in the middle of registration. The alarm could also indicate a device misconfiguration, database error, or an illegal/unknown device trying to attempt a connection.

Recommended Action: No action is required if this event was issued as a result of a normal device rehome..

Any phones that were connected to the subscriber server were not able to make internal or external calls. All phones showed as registered in Call Manager. I looked and found the error listed, and it stated that if that service fails, it should connect to the secondary CM Server. Ours did not...When I shut down the CM service on the Primary CM, it did finally cut over. Any suggestions would be great.

1 Reply 1

b.speltz
Level 4
Level 4

Hi,

Check this URL and verify whether the Voice Gateway was configured correctly for Secndary CM

http://www.cisco.com/warp/public/788/AVVID/backup_cm.pdf

Hope this helps

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: