Send all Calls or Divert

[raortega]

Is there a method to configure call manager to "Send All Calls" or use the divert option offered for IPMA without using IPMA? I know 4.0 incorporates iDivert, but the client is on 3.3.2c and is not ready to upgrade, even if the fit the limited rollout criteria.

Any thoughts would be greatly appreciated.

[moigonza]

The only way I can think of that's close to this without using IPMA and version 4.0, would be to call- forward-all your line. As you mentioned, version CallManager 4.0 does have the iDivert feature that will allow you to divert the call when the called party is ringing, when the line is connected, or on hold.

[raortega]

That's what I thought. I was hoping for some way to use the iDivert feature on a basic template and without using IPMA.

THanks for the response. If anyone has done this, please let me know as well.

Thanks Much