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lyle.stevens
Beginner

Smart Account / Old Licenses

I've recently set up a Smart Account for our UC upgrade to 12.5 and new Cisco EA/Flex agreement, What I'm noticing within our Smart Account is that there are both the EA licenses and old licenses. Is it possible to remove the old licenses and just see the EA/Flex licenses?

1 ACCEPTED SOLUTION

Accepted Solutions
Nithin Eluvathingal
VIP Advisor

Why do you want to remove those licenses ?

 

Create a virtual account called "old license" and move those old perpetual license to the account which you created.

 

If you want to remove it completely open a licensing Ticket  from below link and request them to remove it. 

 

https://mycase.cloudapps.cisco.com/case

 

Please Rate all useful post :)
If this answered your question, please click "ACCEPT AS SOLUTION" Or If you find this response useful, please mark it as "HELPFUL"

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1 REPLY 1
Nithin Eluvathingal
VIP Advisor

Why do you want to remove those licenses ?

 

Create a virtual account called "old license" and move those old perpetual license to the account which you created.

 

If you want to remove it completely open a licensing Ticket  from below link and request them to remove it. 

 

https://mycase.cloudapps.cisco.com/case

 

Please Rate all useful post :)
If this answered your question, please click "ACCEPT AS SOLUTION" Or If you find this response useful, please mark it as "HELPFUL"

View solution in original post

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