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b_ferguson
Beginner

Speed dials not displaying on phone

Callmanager version 5.1, 7971G phones with SCCP70.8-0-4SR3AS load. I have tried to configured a speed via the device page and I have also tried via the user login. The phone only shows the first button. Cannot get the phone to display any speed dials.

4 REPLIES 4
charlietosh
Beginner

Is the user account correctly associated with the MAC address of the phone? It's under the "Device Association" link in the user options setup in CallManager if memory serves.

Yes the user is associated with the MAC address of the phone. I can't even add the speed dials using the CM administration pages.

Ok, problem resolved....rebooted both callmanager servers and speed dials showed up.

Very very strange.....

How does your phone button template look like?

Are you using the default or have built a custom one?

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