Callmanager version 5.1, 7971G phones with SCCP70.8-0-4SR3AS load. I have tried to configured a speed via the device page and I have also tried via the user login. The phone only shows the first button. Cannot get the phone to display any speed dials.
Is the user account correctly associated with the MAC address of the phone? It's under the "Device Association" link in the user options setup in CallManager if memory serves.