Status Says: Not Registered

[Mojo1]

We have a 7910 IP Phone that says in Call Manager under Status: Not Registered.

The phone worked before but now it is in a Configuring loop. The phone is connected to a laptop which is able to access the Internet and I have replaced the cat 5 cable from the phone to the wall jack without any success.

[Chris Deren]

What switch are you plugged to, can you post the switchport configuration? Also, is the phone getting IP address and TFTP server?

Chris

[Mojo1]

It says it is configuring to the call manager ip address and cm list it keeps looping and never registers.

[Mojo1]

In the books I have looked in they say to press settings and go to status (5 key). The 7910 does not have a status option once you press settings so I can not determine the error message.