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SX 80 unable to make outbound calls

Ealey Seto
Level 1
Level 1

Hello,

I have an SX 80 codec (TC7.3), no VCS servers or TMS.  The codec is currently registered to our CUCM (version 8.6.2).  It can make & receive calls within our company (basically any # within our CUCM).  However, it can only receive outside calls.  It cannot initiate calls outside our CUCM.  

It is setup as SIP.  We don't have a gatekeeper.  Is our CUCM version too old to handle external calls?  Do we need a VCS Edge server for external calls?

 

Thanks,

Ealey

1 Reply 1

Jens Didriksen
Level 9
Level 9

Duplicate post; https://supportforums.cisco.com/discussion/12603036/sx-80-unable-make-outbound-calls

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