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vcato
Beginner

Symon Readerboard ODBC Driver Information

I need to get information on which ODBC drivers need to be loaded for the interface for Symon readerboard to work with IP Contact Center callcenter application.

Please contact me at jmorris@gapac.com. Thanks for your help.

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Eric Krieger
Beginner

I assume that you're dealing with ICM (IPCC Enterprice)? IPCC uses a SQL-server, so you'll need the SQL-ODBC driver (which is a "standard" driver) to make an ODBC-connection to the ICM Database on the AW (Admin Workstation).

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