TANDBERG 1000 MXP

[karim7784]

I have a   TANDBERG 1000 MXP PAL  Already get it configure as H.323 client get it up and running ;I could call it from any other Cisco IP phone and have a video call But I can not dial anything,as soon as I dial I immediately get Unreachable message.help please to figure out the problem.thanks and regards

[Fernando Rivas Martin]

How is the Tandberg 1000 MXP registered in the CUCM?

As an H323 endpoint?  <--- From what you wrote i think it is this option.

Is it Gatekeeper controlled?

Clarifying the problem a bit:

Any number dialled is affected?

One quick check you can do:

The DN assigned to the Tandberg 1000 MXP, should have a Calling Search Space configured.
Verify that the Calling Search Space includes the partitions of the DNs you are trying to reach.

Fernando

[karim7784]

Thank Fernando for your reply ,It is not gatekeeper controlled and I already checked CSS and partations on the call manager Nothing wrong with it.I guess there is something I missed on Tandberg station any Ideas,Regards

[Felipe Garrido]

Can you enable detailed CUCM traces and collect them for a call attempt. A packet capture, off of the tandberg EP would also be useful.

-Felipe