TCL configuration for AA , uploaded Audio file not working and still on demo audio
Please I have applied TCL config to enable AA on the voice gateway , after i replaced my created audio with the existing welcome.au file , but still the demo welcome is active when i make call , below is the configuration , could you help why my created audio not become active ?
service aa flash:/its/its-CISCO.188.8.131.52.tcl param operator XXXXX paramspace english language en paramspace english index 1 paramspace english location flash:/its/ param max-extension-length 5 param aa-pilot BBBBB param welcome-prompt en_welcome.au *** this audio is my created audio !
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...