05-25-2004 09:18 PM - edited 03-13-2019 05:02 AM
I have a strange bug :
I am using CCME 3.1 on a 1750 cisco router.(IOS Version 12.3(7)T )
The transfer-mode consult does not work when the call is originated from an ISDN line call forwarded on my CCME, but the transfer-mode blind works !
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A "normal call"
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May 26 04:37:17.473: SetCallInfo calling dn -1 chan 1 dn 60 chan 1
calling [00213240310] called [260]
May 26 04:37:17.473: SetCallInfo DN 60 chan 1 is not skinny-to-skinny
...
May 26 04:37:17.477: Assign Call Ref 2570 to DN 60 chan 1
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I am able to transfer this on another ephone with both mode
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May 26 04:37:32.774: ephone-22[19]:SK TRANSFER line 1 ref 2571
May 26 04:37:32.774: ephone-22[19]:TransferButtonPress
May 26 04:37:32.774: ephone-22[19]:Commit Transfer with Consult for DN 60 chan 1
using consult DN 60 chan 2
May 26 04:37:32.774: ephone-22[19]:HoldButtonPress (allow_toggle = 0)
May 26 04:37:32.774: SkinnyGetCallState for DN 60 chan 2 CONNECTED
May 26 04:37:32.774: called DN 88 chan 1, calling DN -1 chan 1 phone 22 s2s:1
May 26 04:37:32.774: ephone-22[19]:HoldButtonPress HOLD activated for DN 60 chan
2
May 26 04:37:32.774: SkinnyGetCallState for DN 88 chan 1 CONNECTED
May 26 04:37:32.774: called DN -1 chan 1, calling DN 60 chan 2 phone 23 incoming
s2s:1
May 26 04:37:32.778: ephone-22[19]:HoldButtonPress DN 60 chan 2 other DN 88 chan
1 other ephone-23
May 26 04:37:32.778: ephone-22[19]:UpdateCallState DN 60 chan 2 state 9 calleddn
-1 chan 1
May 26 04:37:32.778: ephone-22[19]:Binding ephone-22 to DN 60 chan 2 s2s:1
May 26 04:37:32.778: Skinny Call State change for DN 60 chan 2 HOLD from CONNECT
ED
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But if the call is as following :
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May 26 04:36:06.937: SetCallInfo calling dn -1 chan 1 dn 60 chan 1
May 26 04:36:06.937: calling [00212136728] called [260] orig called [0313988074]
reason 15
...
May 26 04:36:06.941: Assign Call Ref 2565 to DN 60 chan 1
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I am unable to transfer it in mode consult. The outside line "broke" and the internal call is still active on the second line.
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May 26 04:36:10.935: ephone-22[19][SEP000A412B7900]:SoftKeyEventMessage event 4
line 1 callref 2565
May 26 04:36:10.935: ephone-22[19]:SK TRANSFER line 1 ref 2565
May 26 04:36:10.935: ephone-22[19]:TransferButtonPress
May 26 04:36:10.935: ephone-22 TRANSFER using transfer-system full DN 60 consult
transfer
May 26 04:36:10.935: SkinnyGetCallState for DN 60 chan 1 CONNECTED
May 26 04:36:10.935: called DN -1 chan 1, calling DN -1 chan 1 phone 22 incoming
s2s:0
May 26 04:36:10.939: SkinnyGetCallState for DN 60 chan 2 IDLE
May 26 04:36:10.939: called DN -1 chan 1, calling DN -1 chan 1 phone -1 s2s:0
May 26 04:36:10.939: ephone-22[19]:Transfer with consult line 1 DN 60 chan 1 usi
ng second line 1 DN 60 chan 2
May 26 04:36:10.939: ephone-22[19]:Consult for line 1 DN 60 chan 1 using line 1
DN 60 chan 2
May 26 04:36:10.939: ephone-22[19]:HoldButtonPress (allow_toggle = 0)
May 26 04:36:10.939: SkinnyGetCallState for DN 60 chan 1 CONNECTED
May 26 04:36:10.939: called DN -1 chan 1, calling DN -1 chan 1 phone 22 incoming
s2s:0
...
May 26 04:36:10.943: ephone-22[19]:Binding ephone-22 to DN 60 chan 1 s2s:0
May 26 04:36:10.943: Adding DN 60 chan 1 to MOH
May 26 04:36:10.943: Skinny Call State change for DN 60 chan 1 HOLD from CONNECT
ED
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05-27-2004 02:22 AM
I think you need the dual-line command to make consultative transfer work since it require 1 voice port, two voice channel.
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