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430
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5
Helpful
5
Replies

Transfer voice mail without ring!?!?!

jolo07310
Level 5
Level 5

CCM 4.02sr1a and Unified 4.4sr1.

Is there anyway to transfer call to voice mail directly without ringing??

Thanks

5 Replies 5

Aaron Harrison
VIP Alumni
VIP Alumni

Erm... press CFwdAll then messages?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

carijit
Level 1
Level 1

iDivert feature if running 4.x

Thanks carijit, I've never heard of iDivert until your post. After all the research I've done concerning a DND button I've never heard of this. Thanks!

One question about it... is there any way to rename the softkey from iDirect to DND for example? Managers are never 100% satisified... hehe

Keith

frommer
Level 1
Level 1

If you are talking about user A transfer to User B's VM without B's phone ringing see this link. It talks about CallManager 3.2.2 but it still works, I have used it on many installs on 3.2 up to 4.0.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800dea82.shtml

Thanks Frommer, thats what I want it.

I just dont believe CCM still dont have this kind feature.

Thanks