When an analog call is received on the turret and transferred to a CM Ip phone the call is immediately transferred (as a blind transfer) and the user on the turret side (the one who transfer the call) receives a immediate dial tone. How can we change this to consultant transfer?
You may want to consult the turret vendor on how their transfer feature works. I'm not sure if this is a CallManager related issue. Does transferring from turret to turret support consultant transfer?
The effort to search the best and simplest explanation of complex topic is so harder and passionate. You test, you analyze and you imagine the best schema to explain it, even the size of you drawing is taken into consideration.
This is what I did f...
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MARS Emergency Alerts helps an organization to create, distribute and manage enterprise wide notification to all employees in the enterprise in a systematic and efficient manner.The application allows alerts to be broadcasted to Cisco IP phones by the app...
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The acronym "STUN" stands for two definitions with two different meanings as follows:
STUN - Simple Traversal of User Datagram Protocol (UDP) ---> RFC 3489 published in 2003 - works only with static NAT to establish a direct connectivity between...
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Inbound CSS and Rerouting CSS with Cisco Unity Connection Transfer rules:Release to Switch: this type of transfer uses the SIP Refer method to reroute the call to the specified extension, it is sent in dialog in other words in the existing SIP conversatio...
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I just finished to write an interesting document, instead of multi SAN Certificate, this document shows how to configure different certificates for WebBridge and CallBridge using different CA Server.
