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unable to dial extension during AA mesage

techguy
Level 4
Level 4

Hi Cisco Community,

I have SIP line configured in CUBE which is registered in CUCM. CUE is also configured in CUCM. Whenever i dial main SIP line, cube translate into CTI route point number and greeting message is played. At this moment, when we dial extension number then it doesn nothing and transfer the line to operator.

Dial-peer is configured with dtmf-relay sip notifiy but still same problem. any suggestion? Thanks a lot.

1 Accepted Solution

Accepted Solutions

zdesignstudio
Level 4
Level 4

Please ensure dtmf-relay is set to rtp-nte on the dial-peer as well as within CUE. As far as I know CUE still only support rtp-nte for dtmf.

CUE:

conf t

ccn subsystem sip

dtmf-relay rtp-nte

SAVE config in CUE

Please rate useful posts and mark answers as correct if applicable.

View solution in original post

1 Reply 1

zdesignstudio
Level 4
Level 4

Please ensure dtmf-relay is set to rtp-nte on the dial-peer as well as within CUE. As far as I know CUE still only support rtp-nte for dtmf.

CUE:

conf t

ccn subsystem sip

dtmf-relay rtp-nte

SAVE config in CUE

Please rate useful posts and mark answers as correct if applicable.
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